Public List of Rated Customers  


To Search, simply conduct a CTRL+F and let your browser find the person. 

First Name, Last Name, Service Address, City & State and Date of Service provided.

 

Customer Complaint Code provides a summary of the issue.

Contractor Complaint provides a descriptive breakdown of the event.

Resolution Steps outlines the custom steps to resolve the issue. 

 

What do you do if YOUR name is on the list? Simple, contact us for tracibility of the issue. An expungement fee of $75 will be required to work your case. 

 

Customer Compaint Codes

  • Late Payment after work is completed 

  • Excessive Bid/Proposals Requests

  • Pass through pricing to win contract

  • Breach of Contract/Client Agreement

  • Failure to Pay

  • Rude, Aggressive Behavior towards staff 

  • Failure to update review after issue mediated 

  • Unresponsive Customers 

  • No Show Clients 

  • Refusal to pay down payment 

  • Unsanitary work site 

  • Unsafe working environment 

 

A

Shreya Aqua | Date of Service: 10/21/2015                                     Service Address: 10115 Stone Harbor Way Irving, Texas
Customer Complaint Code: Unsatisfied with service 
Contractor Complaint: Customer requested outside lighting to be installed. Work was quoted for 3 - 4 hours to complete work. Electricians completed work within 2 hours. Upon successful walk-through customer expressed sheer dissatisfaction with the long period of labor. Issue escalated to Owner. Client was very rude to Owner, Call taker and Electricians. Owner honored 100% satisfaction promise and refunded total cost of job (labor & materials). 
 
Resolution Steps: Contact Contractor for resolution steps. 
Sasha Ali | Date of Service: 7/4/2015                                            Service Address: Garland, Texas
Customer Complaint Code: Unsanitary work site + Rude, Aggressive Behavior towards staff  + Breach of Contract/Client Agreement
Contractor Complaint: Client asked us to come in home to setup pizza boxes on table (against delivery policy). House covered in cat feces and pet urine. Could not find a place on table to stack boxes. Moved items to find sturdy place. Customer then refused to pay, stated I did not do my job and now pizza was cold. Escalated to General Manager of establishment. We gave her food for free. 
 
Resolution Steps: Pay $275 outstanding bill for 30 pizzas. 

B

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Javier Barbosa | Date of Service: 12/15/2017                                   Service Address: Orlando, Florida
Customer Complaint Code: Cancels Service 
Contractor Complaint: Client would contact Property Maintenance company and use premium slot times for his units, then he would cancel same day costing the Dispatch Team to shuffle around our vendors. 
 
Resolution Steps: Pay $475 in outstanding cancellation fees for 12 same day cancellations. 
Cynthia Barbosa | Date of Service: 12/15/2017                                   Service Address: Orlando, Florida
Customer Complaint Code: Cancels Service + Yeller + Threatens Staff 
Contractor Complaint: Client would contact Property Maintenance company and use premium slot times for his units, then he would cancel same day costing the Dispatch Team to shuffle around our vendors. Was abusive towards staff demanding service and always threatening to rate us poorly on Yelp and Google.  On multiple occasions, came to office and slammed doors. 
 
Resolution Steps: Pay $600 in outstanding cancellation fees for 12 same day cancellations. 

G

James A. Gilmore| Date of Service: 2013                            Service Address: 808 Ridgemont Drive Allen, Texas
Customer Complaint Code: Failure to Pay
Contractor Complaint: Client asked for electrical repairs for insurence related work. Claimed that he was advised by property insurance company that he did not need to pay any contractors for repair, instead the claim company would pay. After work was completed, Mr. Gilmore no longer responded to our phone calls and emails. Several years later we recieved info of his bankruptcy. In visiting with other builders and contractors they have also confirmed past dealings with him and were not paid. 
 
Resolution Steps: Contact company and settle outstanding balance of $2,778.00 OR pay $1,300 that was spent on materials.
 
 
James A. Gilmore| Date of Service: 2013                            Service Address: 808 Ridgemont Drive Allen, Texas
Customer Complaint Code: Excessive estimates & bids + Failure to Pay
Contractor Complaint: Client asked for several bids for home improvement and handyman work. Walked through home 3x and spent an excessive amount of time providing paperwork and phased plan for restoration. Advised this service required cost prior to start. Mr. Gilmore reassured us he would have claim department pay us, but once work was completed, he didn't answer calls. We sent him a small claims letter letting him know we were ready to take him to court, then several months later he filed for bankruptcy. He had no remorse of leaving my small business and several dozen contractors hanging. Do not take any work or entertain this person, he does not want to pay. If you are considering doing business with him...R-U-N! Don't for a moment think just because he has a steller LinkedIn profile that he pays his bills on time! He is a professional at not paying contractors at all!!!!
 
Resolution Steps: Pay invoice on detailed estimates provided + outstanding $2.5K bill. 

J

Jennifer Perez| Date of Service: 1/1/2013                                    Service Address: Plano, Texas
Customer Complaint Code: Failure to Pay
Contractor Complaint: Customer promised to pay remaining $3K balance for artificial high end extensions. Continued to miss appointment, then requested I refund all the down payment used to purchase the custom hair. Customer then went online and started to attack my Facebook business page. Cannot reissue the $2K down payment as my policy clearly states the service needs to be paid in full prior to work. 
 
Resolution Steps: Contact stylist to pay outstanding balance and remove Facebook rating. 

L

Lamar Brooks| Date of Service: 11/13/2013                                   Service Address: Lancaster, Texas
Customer Complaint Code: Failure to Pay
Contractor Complaint: Client had 3 broken toilet bowls + main valve repairs, and requested we repair it as soon as possible. We provided estimate on the spot, fair pricing and next day service. He was very upset that we would not accept a partial payment prior to work. We requested the material down payment, but he refused. We scheduled the work the next day anyways and purchased materials and planned to bill him after work was completed. After we installed it, customer refused to pay. Said he wanted payment broken out over several months due to hardship. We accepted the offer, and waited for payment. We then visited his home 6 months later and new homeowner stated they purchased home several months back. 
 
Resolution Steps: Pay in full. You took advantage of our policies, and as a result we no longer offer financing to our customers.

M

Ed Miller & Emily Miller | Date of Service: 3/06/2014                     Service Address: Southlake, Texas
Customer Complaint Code: Failure to Pay
Contractor Complaint: Purchased 20 brad pear trees + 200 feet of St. Augestine plots + 2 tons of custom sandstone blocks 400 flowers for extended flower beds  to install in 4 different properties for new customer. Performed spring preparation and replanted several bushes. Customer signed off and agreed to landscape design. After 3 days of labor on a job estimated for 4 days, client refused to pay all of bill. Laid off 2 seasonal workers due to outstanding $35K. Customer stopped answering our calls and sold properties when we attempted to revisit home to discuss a lower payment option. 
 
Resolution Steps: Pay in full. You took advantage of my small business the first year it opened. 

P

Amanda Price | Date of Service: 10/15/2015                   Service Address: Dallas, Texas
Customer Complaint Code: Unsatisfied with service
Contractor Complaint: Replaced exterior tiles with matching pattern. Advised that all grout required cleaning and treatment since grout has not been treated for over 10 years. Client refused service. After install, she asked for money back since the new tiles had a white grout border and old tiles grout were in bad shape. Too much hassle for installers to reexplain issues (in writing, and verbal). Refunded 100% and lost $$ on job since materials were paid for upfront. 
 
Resolution Steps: Pay for materials we used on your home.  

S

Jagdesh Singh | Date of Service: 7/01/2015                   Service Address: Sunnyvale, Texas
Customer Complaint Code: Unsanitary Conditions + Did not pay
Contractor Complaint: Client owns several motel/short stay properties between Tyler to Sunnyvale. Contracted to repair all properties for 5 years. Locked in base pricing for best service. Spent over 100K getting properties up to code. Mr. Jagdesh would consistently attempt to hire my guys under the table so that he did not have to pay me the agreed upon price (which was a fair bid). He then broke the contract several months in siting he was going bankrupt. He then formulated a payment promise for 3 years. I thought we were back on track, and then he gave us another job. Did not pay, and then stop answering our calls. We showed up to the site for several days, but his front desk assistant said he was "out of town". As a result of losing out on close to 250K, I eventually laid off my helpers. He has been unresponsive. 
 
In addition to not paying his properties were infested with rodents, fleas, and bed bugs. No one wanted to work for his properties. We asked that he would treat the infestations. From my understanding that was not done either.
 
Resolution Steps: Pay for materials we used on your home.  

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